Returns and Refunds Policy

Last Updated: [December 24, 2024]

Thank you for shopping with OnlineDopeDealer.com (“we,” “us,” or “our”). We strive to provide high-quality products and services to our customers worldwide. Please read our Returns and Refunds Policy carefully before making a purchase, as it outlines our policies regarding exchanges, returns, and refunds.

No Refunds Policy

We maintain a strict no refunds policy for all purchases. All sales are final.

Exchanges Policy

We allow exchanges only under the following conditions:

1. Unopened Items Only: Exchanges are accepted solely for unopened items in their original packaging.

2. Request Timeline: Requests for exchanges must be submitted within 7 days of delivery.

3. Error on Our Part: If the wrong item was sent due to an error on our behalf, we will facilitate an exchange free of charge.

Exchanges will not be granted under the following circumstances:

• Items opened or used by the customer.

• Incorrect item selection at checkout.

No Returns Policy for Specific Categories

1. Consumables: Due to the nature of consumable products, we do not accept any returns or exchanges for these items under any circumstances.

2. Clothing: Returns are not accepted for clothing unless the item received differs from what was ordered due to an error on our behalf.

Customer Responsibility at Checkout

It is the customer’s responsibility to ensure that all information entered at checkout is accurate and complete, including but not limited to:

• Shipping address

• Contact information

• Item selection

We are not responsible for items being delivered to an incorrect address or location due to errors made by the customer during checkout.

Damaged or Defective Items

If an item arrives damaged or defective, please contact us within 48 hours of delivery with the following:

1. A clear description of the issue.

2. Photographic evidence of the damage or defect.

We reserve the right to investigate and assess claims for damages on a case-by-case basis.

Shipping Costs for Exchanges

Customers are responsible for any shipping costs associated with returning the item for exchange unless the issue was caused by an error on our part.

Policy Scope

This policy applies to all purchases made on OnlineDopeDealer.com. By completing a purchase, you agree to the terms outlined in this policy.

For further questions or assistance, please contact here.